How to access ADMS

Use ADMS to manage your apprenticeship claims and applications in one place. Set up your account, connect your business, and get help when you need it.

The Apprenticeships Data Management System (ADMS) is a secure online platform developed by the Australian Government to help support employers, apprentices, and trainees. This modern system makes it easy to manage claims and applications, keeping everything in one reliable place. When you have a claim application available, ADMS will notify you. You can also log in to track the progress of your claims at any time.

The Australian Government’s Digital ID app is now known as myID. It has a new name and new look, but how you use it remains the same.

How to log into ADMS

As an employer, you’re responsible for setting up your access to ADMS to ensure a smooth process. With the ADMS online platform, there is no need for mailing or emailing forms, follow a simple three-step process to get set up:

    1. Create a Digital Identity with myID
    2. Link your myID with your business through Relationship Authorisation Manager (RAM)
    3. Register for an account through the ADMS portal.

For a more thorough breakdown of the process, see our step-by-step guide below.

Accessing ADMS as an employer

To set up and access ADMS, you will need an Australian Government Digital ID created through the myID app, previously known as myGovID. It’s a new name and look, but how you use the system remains the same.

Your identity strength must be at least ‘Standard,’ but if you’re the Principal Authority (the first person linking your business ABN to ADMS), you’ll need a ‘Strong’ identity strength.

You can find guidance on setting up your Digital Identity on the myID website.

Once your Digital Identity is ready, as the Principle Authority you’ll need to link this to your business’s Australian Business Number (ABN) using the Relationship Authorisation Manager (RAM). To do this, select ‘Login with myID’ on the RAM website and follow the steps to link your business.

Once linked, you’ll be able to:

  • Access ADMS and other online services on behalf of your business.
  • Authorise other team members to act on behalf of your business.

If another Principal Authority or authorisation administrator has already linked your business in RAM, they can authorise you to act on behalf of the business instead.

For step-by-step guidance, visit the RAM website.

After linking to RAM, follow these steps to register in ADMS:

  • Create an ADMS account under the Employer section of the ADMS Portal.
  • Agree to the security declaration.
  • Complete your one-time registration. Once registered, you can log into ADMS anytime using your Digital Identity.

For ADMS support, visit the DEWR website.

Managing your employer profile in ADMS

Employer users with a RAM role of Authorisation Administrator or Principal Authority can:

  • View, add, edit, and remove bank accounts.
  • See a notification banner for outstanding claim applications in Ready, Draft, or Returned status.

To manage your bank details, follow the quick reference guide.

Frequently asked questions

Yes. You have to use ADMS (Apprenticeships Data Management System) to manage your apprentice, Federal incentive claims and support loans. Employers may use ADMS to apply for incentives and wage subsidies, submit and manage claims, and track training contract and claim information. Some states and territories may also use their own systems for training contract administration and state-based incentives.

Common ADMS claim statuses include:

  • Ready - Your claim is available to start.
  • Draft - Your claim has been started but not yet submitted.
  • Submitted - Your claim has been submitted and is awaiting review.
  • Assessment - Your claim is currently being reviewed.
  • Returned - Further action or information is required before your claim can proceed.
  • Approved - Your claim has been approved for payment.
     

First, check that the apprenticeship is active, the details are correct, the claim milestone has been reached, and the correct account is linked. Also confirm there haven't been any transfers, suspensions or system issues affecting the claim. If the claim still doesn't appear, contact us for help.

Contact us as soon as possible. An expired claim won't automatically be paid, but it may be reviewed based on the circumstances, available evidence and current guidelines.

Contact us as early as possible before the claim deadline and keep records of the access issue and any steps you've already taken to resolve it. If you're unable to use myID or ADMS, we can discuss whether a nominee arrangement is available to support your claim.

Yes. If you receive a payment you're not entitled to, you may be required to repay it.

Need more help with ADMS?

You’ll find step-by-step guides on the Australian Apprenticeship website that cover: Connecting to ADMS, completing claim applications and providing wage evidence and troubleshooting claim issues. Or call our team for help with setting up your account and answering questions about claim applications.